Frequently Asked Questions

Vickie Gray Images FAQ

Where do I park when I visit your studio?

Meadow Mill has plenty of free, unassigned parking spaces. Park wherever you like!

How much time should I allow for my session?

You should allow 45 minutes for headshots, and 90 minutes for portraits. If we are providing professional makeup, that process usually takes about 40-45 minutes.

PLEASE NOTE: If you are more than 30 minutes late to your session I reserve the right to reschedule it.

What should I wear for my photo session?

Check out my videos for men and women on how to prepare for your business headshots.

Women – How to prepare for your headshot

Men – How to prepare for your headshot

How many photos will I receive from my session?

For Essential headshot sessions, you’ll review and select your photos onsite. Each retouched image is $25 and you can pick as many as you like. Once you make your final selections, I will perform general retouching (exposure, cropping, blemish removal, etc.) and provide the digital files for you to download.

For Branding and portrait sessions, we’ll schedule a Zoom review about a week after the session. I’ll present a slideshow of your proofs, along with a few tips on how to navigate the online gallery. Once you select your final photos, they will be retouched and delivered to you via online gallery. Final retouched photos from these sessions are $50.

How will I receive my photos?

All final images will be delivered via online gallery, where you can download the files and order prints.

What types of payment do you accept?

I process all invoices via Square, which means I can accept debit or credit cards, personal checks or cash

What if I need to cancel my session?

Stuff happens! If you need to cancel, any deposit will be applied to a rescheduled session. If cancelled more than 48 hours in advance, I am happy to refund your deposit if you do not wish to reschedule.

Can I bring my husband/mother/kids or other guests?

Guests are welcome but give me a heads up first to make sure.

May I have the unedited images from my session?

I do not release unedited photos to clients. If you are not happy with a particular edit I’m happy to make any necessary adjustments.

Do you offer passport photos?

No, I don’t. You can try Service Photo on Falls Road https://servicephoto.com/ or National Photo in Pikesville https://nationalphoto.com/.

I know you require a 50% deposit when the session is booked. When is the final balance due?

I will send the final invoice when I send you the preliminary selections. Payment is due on receipt. Images will not be released until payment is received.

What is your copyright policy?

Here’s the legal stuff:

Images are for your non-commercial use only.

All right, title and interest in and to your images, including copyright(s), belongs to Vickie Gray Images.

You may make copies and reprints of images from the files provided for personal use only. You may print copies of images and provide digital files to family members on the condition that uses of such images are for personal use only.

Can Your Remove My Wrinkles?

Yes!

Your photo will be retouched according to my standard protocol. This includes:

Light skin smoothing and removal of blemishes
Minimizing fine lines and wrinkles around eyes, mouth and neck
Whitening teeth
Reducing excess skin around jawline
Removing hair flyaways
Smoothing prominent creases in clothing
Glasses glare removal

Here’s an example of how I retouched my own headshot:

Before

After

Advanced retouching is also available. This can include:

Removal of scars
Changing color of clothing
Adjusting hair color (e.g. touching up dark hair roots)
Slimming face and/or body
Braces removal
Changing the background of the photo

We’ll discuss the level of retouching you’re comfortable as we progress through your session. Please do not hesitate to let me know of any special requests – don’t be shy!

How Quickly Will I Get My Photos?

For the Essential Headshot session, we review your images in real-time on my iPad during the session. You’ll make your final selections right in the studio. I typically deliver these photos to the client within three business days.

If you need them more quickly I can offer the same-day delivery for an additional $50.

For the Premier Branding sessions, actor headshots and dating profile sessions, you’ll receive a link to the proofing gallery within three days. Once I receive your final selections, I usually deliver the final photos within three business days.

If I am unable to meet these time frames (e.g. due to travel or illness), I’ll let you know before you leave the studio.

Can I Review My Photos During The Session?

Absolutely!

One of the most valuable benefits I offer is the ability for clients to view their photos in real time during the session. As we move through your poses, the photos are transferred wirelessly from my camera to my iPad. We’ll constantly review your images as we work, giving you a chance to adjust your hair, clothing or expression. You can mark your favorites as we go along.

This process allows you to be a full collaborator in your photo session. There are no surprises. No viewing images on a tiny screen on the back of a camera. Clients almost direct themselves! I get a thumbs up or thumbs down for each image. This makes the session move along quickly and ensures that you are satisfied with the results before you leave the studio.